Privacy Policy

Last updated: 10 September 2025

This Privacy Policy explains how Tours of Leeds (“we”, “us”, “our”) collects, uses and shares your personal information when you use our website and services. It also explains your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of your information in line with this Privacy Policy.

Key Definitions

Personal Data – information that identifies or can identify you.
Usage Data – information collected automatically from your use of our services (e.g. pages visited, time spent).
Cookies – small files placed on your device to store information about your browsing activity.
Service Providers – third-party companies or individuals who process data on our behalf.
You – the person using our services or the organisation on whose behalf you use them.

Information We Collect

Personal Data you provide:

Name and contact details (email, phone number)
Account information (if you create an account)
Any other information you choose to provide when contacting us

Usage Data collected automatically:

Device type, browser, IP address, operating system
Pages visited, time and date of your visit, time spent on pages
Unique device identifiers and other diagnostic data

Cookies and tracking technologies:
We use cookies and similar tools to improve and analyse our services. These include:

Essential cookies – necessary to provide the service (e.g. authentication).
Functionality cookies – remember preferences like login details or language.
Analytics cookies – help us understand how the website is used.

You can manage or block cookies in your browser settings, but some features may not work if cookies are disabled. For more detail, see our Cookie Policy.

How We Use Your Personal Data

We may use your information to:

Provide, maintain and improve our services
Manage your account and bookings
Communicate updates, offers and important information (if you have consented)
Analyse website use and performance
Comply with legal obligations and resolve disputes
Facilitate business transfers, mergers or acquisitions if necessary

How We Share Your Data

We may share your information with:

Service providers – to help us operate and improve our services
Affiliates – parent companies, subsidiaries or joint ventures, under the same privacy standards
Business partners – for promotions or services you have agreed to receive
Other users – only information you make publicly available
Legal authorities – if required by law or in good faith to protect rights or safety
With your consent – for any other purpose you agree to

Data Retention

We keep your data only as long as needed for the purposes outlined above, or to comply with legal obligations. Usage Data may be retained for analysis or security purposes.

Your Rights

You can:

Access, update, correct or delete your personal data
Withdraw consent to marketing communications at any time
Request deletion of personal data, where we are not required to retain it by law

To exercise your rights, please contact us at hello@toursofleeds.co.uk.

Data Transfers

Your data may be processed outside the UK. We ensure appropriate safeguards are in place to protect your personal information in these cases.

Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect data from anyone under 13. If you believe a child has provided us with data, please contact us so we can remove it.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

Security

We use reasonable technical and organisational measures to protect your data, but no method of transmission over the internet is 100% secure.

Changes to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the “Last updated” date. For significant updates, we may also notify you by email or a notice on our website.

12. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

Email: hello@toursofleeds.co.uk